![]() ![]() CyberGhostĭepending on the provider, you should expect to be asked why you want a refund. Here’s confirmation on that fact from a CyberGhost customer service rep. Now, depending on your VPN provider, this request could go through their live chat service or through an email that looks like this. You will need to contact customer support to request a refund. This won’t automatically trigger a refund request. Click Manage, then Cancel Subscription.Click “ My subscriptions” in the left-side menu.The process is fairly similar on desktops: Select “ Cancel Subscription” and follow the steps.Ĭancel subscription in Manage subscription Tap the menu button and head to Subscriptions. Cancelling Your VPN Subscription on Google Play Make sure you are still eligible for a refund by reading your provider’s money-back guarantee clauses in their terms of service. Now, if you want to get a VPN refund from your provider after 48 hours have passed, you will first need to cancel your subscription through the Google Play Store. Yeah, that’s a pretty large jump, but there are probably thousands of refund requests they have to process on a daily basis. Once that’s over, you’ll get an email with your refund decision between 15 minutes and 4 business days. You will need to complete a form and leave a note stating that you’d like a refund.On your VPN subscription, select Request a refund.Select Account, then Order history ( Purchase history in the app).Click or tap the menu button (three horizontal lines).Alternatively, use the Google Play Store app on mobile. Here’s how to proceed, for both mobile and desktops: How to Get a VPN Refund from the Google Play Storeįor subscriptions purchased within two days (48 hours), you may be able to request a refund directly from the Google Play Store. ![]()
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